Terms of service
Last updated: July 21, 2025
OVERVIEW
Welcome to Pet Point Zone! The terms “we”, “us” and “our” refer to Pet Point Zone. Pet Point Zone operates this website and store, including all related information, features, tools, content, products, and services to provide you, the customer, with a curated pet shopping experience (the “Services”). Pet Point Zone is powered by Shopify, which enables us to offer the Services to you.
The following terms and conditions, along with any policies referenced herein (these “Terms of Service” or “Terms”), govern your access and use of the Services.
Please read these Terms carefully. By visiting or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you are of legal age in your jurisdiction or have the authority to allow any minor dependents to use this site. You may be asked to provide personal details (such as email, shipping address, payment info, etc.). You agree that this information is current and accurate.
You are solely responsible for keeping your account secure. Sharing account access or credentials is prohibited.
SECTION 2 - OUR PRODUCTS
We do our best to display our pet products (toys, accessories, etc.) as accurately as possible. However, actual colors and product appearances may vary due to screen settings or availability.
All descriptions, images, and prices are subject to change without notice. We may limit product quantities or discontinue items at any time.
SECTION 3 - ORDERS
Your order is considered an offer to purchase. Pet Point Zone reserves the right to accept or decline it at our discretion. You will receive confirmation once your payment is successfully processed.
Review your order carefully before placing it. If changes or cancellations are needed, contact us as soon as possible. Approved returns and refunds are processed per our Return Policy.
All purchases must be for personal use, not resale.
SECTION 4 - PRICES AND BILLING
Prices and promotions may change at any time. Shipping, taxes, and handling are calculated during checkout.
You agree to provide valid billing and payment details and authorize charges for your order. Inaccurate information may delay or cancel your transaction.
SECTION 5 - SHIPPING AND DELIVERY
We strive to ship quickly, but we are not responsible for delays once the product leaves our warehouse. Title and risk of loss transfer to you once the order is shipped.
SECTION 6 - INTELLECTUAL PROPERTY
All content, graphics, logos, designs, images, and text on the Services belong to Pet Point Zone or its licensors and are protected by copyright and trademark law. You may not reuse or reproduce anything from our website without permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools operated by third parties. You acknowledge these tools are provided “as is” and at your own risk. Pet Point Zone does not guarantee their performance or functionality.
SECTION 8 - THIRD-PARTY LINKS
Our site may include links to other websites. These are not under our control. Use them at your own risk and refer to those sites’ policies before engaging with them.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Pet Point Zone is powered by Shopify. All purchases are made directly with us. Shopify is not responsible for your transactions or experience with our store. You release Shopify from any liability related to your use of our Services.
SECTION 10 - PRIVACY POLICY
Your personal information is handled in accordance with our Privacy Policy. Because we use Shopify, your data may be processed by them too. Learn more in the Shopify Privacy Policy here.
SECTION 11 - FEEDBACK
If you submit reviews, feedback, or suggestions to us, you grant Pet Point Zone a license to use them in any way (marketing, service improvement, etc.) without compensation. You agree not to post harmful, illegal, or misleading content.
SECTION 12 - ERRORS AND OMISSIONS
We may correct errors related to pricing, descriptions, or availability at any time without prior notice—even after an order is submitted.
SECTION 13 - PROHIBITED USES
You may not use the Services to:
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Violate any laws or rights
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Harass or abuse others
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Submit false or misleading information
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Send spam, malware, or malicious code
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Interfere with the operation of the website
Violation of these terms may result in account suspension or legal action.
SECTION 14 - TERMINATION
We reserve the right to suspend or terminate your account or access to the Services for any violation of these Terms. Certain sections of these Terms will survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
We do not guarantee that the Services will be uninterrupted, secure, or error-free. All Services and products are provided “as is” without warranties of any kind.
SECTION 16 - LIMITATION OF LIABILITY
Pet Point Zone is not liable for any direct, indirect, incidental, or consequential damages from your use of our Services, including product issues, delivery delays, or website downtime.
SECTION 17 - INDEMNIFICATION
You agree to defend and hold harmless Pet Point Zone, Shopify, and affiliates from any claims arising out of your breach of these Terms or use of the Services.
SECTION 18 - SEVERABILITY
If any provision in these Terms is deemed unenforceable, the remainder of the Terms will still apply.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
These Terms and all policies referenced here represent the complete agreement between you and Pet Point Zone regarding your use of the Services.
SECTION 20 - ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our consent.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Pet Point Zone is headquartered.
SECTION 22 - HEADINGS
Headings in these Terms are for convenience only and do not affect their interpretation.
SECTION 23 - CHANGES TO TERMS
We may update these Terms at any time. Updates will be posted here, and your continued use of the Services means you accept the new Terms.
SECTION 24 - CONTACT
Questions about these Terms? Contact us at:
📍 3891 Briggs Rd Columbus, Ohio 43228
📞 +18566580733